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Booking Terms & Conditions

Booking Terms & Conditions

Please read “Booking Terms and Conditions” carefully as by paying the 15% deposit (per person, per trip) you acknowledge that you have read and agreed to the following conditions. Your contract with Himalaya Discovery Adventures based in Kathmandu, Nepal. Himalaya Discovery Adventures hereinafter referred to as ‘the company’ in respect of the booking conditions which apply to all of the trips on this website.

1. When you confirmed the trip, we need a photocopy of your passport and 15% deposit of the total price for advance flight tickets and hotel booking and permit process.

2. Payments can be wired by bank transfer or PayPal, Wise please use any means of transfer according to your convenience.

3. After receiving the photocopy of your passport, and 15% advance from you, we send you the final confirmation receipt.

4. The remaining balance can be made after your arrival in Nepal. Full payment should be made before the trip departure. Be mindful, we also reserve the right to cancel your trip provided full amount is not paid in time.

Cancellation Policy

We understand sometimes unavoidable circumstances lead clients to have to cancel their trip, therefore we have the following policy in place:

For cancellations made more than one month prior to the departure date there will be a 100% refund (minus any transaction fees).

For cancellations made less than one month prior to the departure date there will be a 50% refund (minus transaction fees)

Should clients have to cancel (due to illness or an emergency at home) once they have arrived in Kathmandu and paid the full amount, there will be a refund of 80% of the balance AFTER deduction of any costs which have already been incurred (flight ticket cancellation fees, hotel cancellation fees, part payment to porters, etc).

In case of refunds, we will process this immediately, but it might take 5 to 14 days for the process to go through the bank. Please be patient.

Early Return

Sometimes, for a variety of reasons, clients return early from their trip. If this does happen, there is no refund.  In these cases, payments are non-refundable because guides and porters have to be paid for the number of original days booked.

Domestic Flight Delay

The reason you came to Nepal was the Himalayas, right? So, while they are beautiful, Himalayas are also unpredictable!  Sometimes domestic flights get cancelled due to bad weather, particularly those flights to the mountain areas. Should flights be delayed or cancelled, the client is liable to bear the cost of any additional nights in a hotel.

Passports & Visas

All clients must have a valid passport with at least 6 months validity from the return date. Nepalese visas can be obtained from the Nepalese Consulate in your country or arrival in Kathmandu Airport. Nepalese visas costs are the sole responsibility of clients.

Travel Insurance

It is compulsory for all clients to have travel insurance before undertaking any trip, which should provide protection for the full duration of your trip to cover personal injury, accidents, medical expenses, repatriation expenses, helicopter rescue, air ambulance and basic coverage for baggage.

Covid-19

We both acknowledge the COVID-19 global crisis and accept our obligations to follow with any official guidance from governments or local officials, both at home and in destination countries (Nepal, Bhutan, Tibet).

Please note that we will not be responsible for any refunds, compensation, expenses, costs, or other losses of any kind incurred by you (including, where applicable, the cost of medical treatment) etc.

Health & Fitness

Before you set out to travel, it is advised that clients check with the local hospital regarding your health and fitness since tours and treks require a certain level of physical fitness in Nepal, Tibet and Bhutan. Please notify Himalaya Discovery Adventures of any pre-existing medical condition and or disability that may affect your ability to travel.

Risks & Liability

Himalaya Discovery Adventures has directed towards the fulfillment of your every desire. We perform our duties honestly and seriously to make your journey very smooth and pleasant. However, we will not take any responsibility regarding any change & alternations in the itinerary due to unavoidable circumstances such as government restrictions, political strikes or unrest, landslides, road blockage, floods, snow avalanche, any loss, thefts or damages, altiude sickness or accident. Himalaya Discovery Adventures will not be responsible for any of the additional expenses.

Full name of participant: _____________________
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Signature of participant: ______________

Date: _____________

travel designer

chhiring sherpa

Your Dream Itinerary, Crafted With You

I was born and raised in Nepal, nearby the Everest region. I am proud to be a native Sherpa, and I have been a Mountain guide over a decade now.

Following my passion, I decided to start helping travelers with their travel plans! I think life is a journey, a trip where you collect experiences when you share with other people and with nature.

I started Himalaya Discovery because I was ready to see a new kind of travel brand, one built on the simple idea of feeling good and doing good.

Since its start, Himalaya Discovery has been super-powered by you, our community; when you “travel” it, we create it. We’re on a mission to make travel better with clean, award-winning adventures that are sustainable and conscious of the planet we share.

Thank you for being a part of our journey.